The Retention Marketing Agency for Fashion & Beauty Brands.
Most Klaviyo accounts are underperforming and a mess to optimize. We fix that.
We turn Klaviyo into a revenue engine.
We turn Klaviyo into a revenue engine. We turn Klaviyo into a revenue engine. We turn Klaviyo into a revenue engine.
Our Services
Stop wasting your paid traffic. Two ways to turn it into repeat revenue.
Optimize
Full Klaviyo Managment
You’re leaving money in Klaviyo every single day. We go in, fix what’s broken, and build what’s missing.
— Flow Optimization
— Campaign Strategy and Execution
— List Growth
— Deliverability
— SMS & WhatsApp
Maximize
Conver-X System®
Most brands run email in isolation. Conver-X is our conversion and retention system — it puts Klaviyo at the core and aligns it with your onsite experience and retargeting so every channel works together.
— Klaviyo at the core of your revenue system
— Onsite messaging that reinforces email
— Retargeting aligned with your flows
— More revenue from the traffic you already have
Not just another email marketing agency.
We specialize in fashion & beauty brands.
We understand how your customers buy, what drives conversion, what affects retention, and how to drive performance while preserving your brands aesthetic.
That´s how we deliver better results.
Real results from leading DTC brands
More conversions. More repeat purchases. More revenue.
74%
Subida de Ingresos de Flows
74%
Subida de Ingresos de Flows
Read Full Case Study →
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RESULTADOS REALES
Qué dicen de nosotros
El Sistema que implementan es como tener funcionando una máquina de hacer dinero 24/7, sin que tengas que hacer nada. Nos ha permitido subir más de un 300% los ingresos de nuestras automatizaciones.
Antes de trabajar con BlackPuma, estábamos dejando escapar muchas ventas por no tener bien configurada nuestra estrategia de marketing automation. Ahora con los nuevos flujos, hemos logrado casi triplicar los ingresos de email marketing. ¡Recomendables para quién busque resultados reales!
Casi tripilcar los ingresos de email ha sido bestial, contentos de trabajar con Rafa y su equipo. Mencionar la comunicación, ha sido de 10, para cosas importantes nos han atendido hasta en domingos.
Trabajar en remoto con el equipo BlackPuma es un auténtico placer. Han demostrado gran profesionalidad y compromiso por nuestro éxito. En todo momento han ejecutado todo lo planificado con conocimiento y eficientemente, siendo de gran ayuda para el crecimiento de TBL.
"Desde que Black Puma se ocupa de nuestro email marketing con Klaviyo, han crecido nuestras ventas y ha mejorado la comunicación con nuestros clientes. Destaco los flujos que han configurado, son super rentables, y funcionan las 24 horas. La comunicación por Slack y las video llamadas semanales facilitan mucho la comunicación.
Necesiábamos mejorar nuestro ratio de conversión y habíamos probado de todo, test A/B, optimización de la web, pero nada producía resultados signficativos. El equipo de Black Puma nos configuró el Sistema C.O.R.E. sin apenas molestias para nosotros y ahora nuestras conversiones y ventas han subido un 63% y lo mejor todo está automatizado. Equipo profesional y soporte de 10.
A Proven Two Steps System
We turn Klaviyo into a consistent revenue driver, then extend its impact to other channels.
STEP 1
Klaviyo Optimization
Most Klaviyo accounts are set up — but far from optimized.
We restructure your entire Klaviyo ecosystem, from flows and segmentation to data logic, campaign strategy and on-site capture.
We rebuild high-intent automations, refine your email design system, and establish a clear KPI framework to track performance.
We also optimize how you acquire subscribers — focusing on high-conversion capture strategies that bring in qualified, revenue-driven audiences.
This isn’t about sending more emails. It’s about making your existing setup perform as it should — with most brands seeing a 20–25% increase in baseline email revenue once the foundation is in place.
STEP 2
Align with other channels
Once the foundation is in place, Klaviyo stops working as an isolated channel and becomes the core of coordinated revenue system. We align email, on-site experience and retargeting so that every interaction works together — not in silos.
This means your customers don’t just receive messages. They experience a consistent journey, wherever they are. If someone abandons a product, they won’t just get an email. They’ll see the same message reinforced on-site and across paid channels — at the right moment, with the right context.
This goes beyond “having integrations” or syncing platforms.
It’s about orchestrating your entire conversion system so nothing gets lost between channels — and every touchpoint moves the buyer forward. This is what we call our Conver-X® System.
The result: a 24/7 automated engine that captures intent, reduces drop-off and turns more traffic into revenue.
How We Work
Discovery Call
A 15-minute call to understand your brand, your Klaviyo setup, and your retention goals. No pitch, no pressure — just an honest conversation to see if we're the right fit..
Strategic Audit
If it makes sense, we request access to your Klaviyo and Shopify accounts and run a deep-dive audit. We map every revenue leak, every underperforming flow, and every missed opportunity — no strings attached.
The Roadmap
In a second call, we walk you through our audit findings. You'll see exactly where your retention is leaking revenue and where the biggest growth opportunities are. You leave with a clear action plan — whether you work with us or not.
Launch
We formalize the partnership, configure all accesses in a quick 30-minute session, and start implementing immediately. Most clients see their first results within 7 days.
Ongoing Growth
For brands that want a long-term partner, we become your dedicated email department — campaign calendar, creative design, continuous A/B testing, and weekly strategy syncs. You focus on the brand. We own the retention. Available as an ongoing retainer.
Why choose us?
Most big agencies treat email as just another channel. Freelancers stay in execution mode. In-house teams move too slow.
This is what makes Black Puma different:
LET´S TALK
Ready to make email your most profitable channel?
Book a free 20-minute call. No pitch, no pressure.
Una relación basada en confianza
En el sector es habitual estructurar los proyectos con contratos cerrados desde el primer día. Nosotros preferimos que la relación se construya sobre confianza y resultados.
Por eso, aunque nuestros proyectos se plantean a 3 meses, al terminar el primer mes puedes decidir si seguimos trabajando juntos o no.
✓ SOLO 30 MIN.
✓ REVISAMOS TU KLAVIYO
✓ SIN COMPROMISO
